Showing posts with label business. Show all posts
Showing posts with label business. Show all posts

Friday, February 22, 2013

How to reduce paper clutter


The last few weeks I have been looking at the amount of resources used made of paper and how these could best be dealt with. Despite best efforts to stop junk mail and catalogues it became apparent that it still streams in the house.

MAIL
  • Mail gets opened near the paper recycling box and generally there is very little actual communication that needs a response.
  • Inbox- I have set up rules for incoming emails so the important ones get directed to their named inbox and junk box. It means being less overwhelmed by the amount of messages in the IN box. Turned off the 'ping' when an email comes in so I am not tempted to an immediate response.
  • Unsubscribe from emails you are not interested in.
  • Do not create accounts when purchasing items online and do not give out your email address when asked in shops or create an alias email for that purpose which redirects immediately to junk email.

GOING PAPERLESS ON BILLS

  • Bank statements and utility bills can now be received digitally as opposed to a paper copy.
  • Try to find out which companies offer paperless billing and choose that option. It will reduce the mail being opened and also saves the company money.
  • Set up a reminder monthly to check the digital bills and keep a copy on your computer. Mine are divided into business and private bills and accessible anytime.

LETTERS,RECEIPTS,OFFICIAL PAPERWORK

  • Letters from Government agencies, receipts and official letters are quite often kept in a folder and in any case should be accessible for 7 years.

  • To save them on a computer you will need a scanner. I save information in 3 places : computer, backup locally and a folder facility in the cloud.

  • I am a fan of Evernote as my back up because since having a stroke I have difficulty finding things and the notes saved on Evernote allow them to be searched by any word, as well as being available on mobile phones so in essence you carry the ability to carry vital information with you wherever you are.

  • Simple Life Together has a podcast episode six,dedicated to going paperless and Brooks Duncan  has a whole website dedicated to going paperless.
  • Vanessa Hayes has a big range of videos to help organize anything in your home but in particular an action file.


BOOKS AND MAGAZINES

  • Books are available digitally as a direct download to an e reader or often as e-books which reduces the amount of book shelving space you need in your home.
  • I like that idea a lot but often there are books I will refer to often and those I still like to have in a hard copy on the shelf.
  • As far as magazines go, I am gradually changing any subscriptions to digital ones. Zinio have a great range of magazines and if you have an Ipad you carry with you a great amount of reading material.
  • Cookery books and Craft Magazines are being revisited and the articles and recipes that are of interest are scanned in, using Evernote I can search for the recipe anytime. Many cookery books tell a story and are good companions for cooking seasonally.

Monday, January 07, 2013

Going local

When considering a purchase, a need that we cannot make ourselves,there are conscious buying decisions we can weigh up :
  • borrow the item
  • advertise for it on freecycling
  • check out Ebay
  • is it available locally
  • can I support a local enterprise?

In 2013 I am making an extra effort to buy British, meaning local within the British Isles not because I am patriotic but by doing so the miles the item has to travel to get to us are reduced and that is an important consideration in our buying criteria this year.

Here is a showcase of a small company making leather handbags. Hanson of London  Their philosophy is simple and they are reviving a skill that may have been lost to us forever.



What do you consider when purchasing an item apart from the pricetag? The price of this handbag is very high but reflects the craftsman's skills and the time it takes to make an individual item. Definitely the price is a barrier. Something to aspire to. Yes its expensive but durable and not guided by simply fashion. It would be hard to justify this item if you had it for just a season or on a whim, but if your aim is to have nothing but useful or beautiful items in your home then its worth the dream.



Tuesday, January 19, 2010

A relationship with coffee - part 2

The second part of the sustainable business model.



So where do your coffee come from?

Monday, January 18, 2010

A relationship with coffee - part 1

Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.


St Exupery

Today's reflection is on St Exupery's words and how they relate to the simple act of enjoying a cup of coffee. It looks simple but in fact the chain of events to bring you that cup of coffee are immense and full of buying decisions we need to understand together with its worldwide implications. Before I savour my cup of coffee, do I really know how it got created in the first place?

Many gadgets were created to provide solutions to tasks that were being achieved manually, changing the world gradually towards mechanisation. Personally, I am unravelling some of the mechanical operations being done in the home in a bid to increase my personal productivity and use the time available to create a better relationship between the elements it presents. Knowing more about where coffee comes from instead of accepting the instant jar enables me to make decisions with regards to the outcome of my cup of coffee.

The gadgets required to provide a cup of coffee are staggering.

Ever since coffee was taken as a beverage, roasting grinding and leaching comprise the trio of essential preparation stages, prior to consumption, irrespective of where and how they are carried out.

Soluble coffee turned out to be a truly global phenomenon .It occurred in Guatemala, home of some of the world's great Arabica origins. A George Washington, born in Belgium of English parents and bearing the same name as the first President of the U.S.A, happened to notice a deposit building up under the spout of his sterling silver coffee pot. He tasted the deposit to find that it possessed real coffee flavour corresponding to origin and blend of beans blend he was drinking. His chance observation has not only made soluble coffee possible, but the core science and basic mechanics of what happened over 100 years ago are used today by soluble coffee manufacturers. They capture the entire soluble fraction of roast coffee beans in a highly concentrated solution of liquid soluble coffee and subsequently evaporate off the water using spray drying or freeze drying, thus encapsulating the water soluble coffee compounds in a solid instant coffee formulation, as powder or granules depending on the method used.

It did increase coffee consumption as the arduous task of grinding the beans, straining them through a filter to create the dark sensuous liquid at the time demanded equipment, personal energy, time and effort to get a cup of flavoursome coffee. More granules could be shipped easily all around the world than roasted beans of the coffee plant.

An electric kettle provides an amount of boiling water in an instant to pour on coffee that for my convenience has been pulverised and freeze dried. No need to percolate because that has been done somewhere in a factory. The resources used to create that cup of coffee are immense.

My grandmother used to have a coffee grinder and coffee making used to be a ritual when we visited. Her best linen tablecloth would be spread out on the table, china set out and some ' koffiekoeken' ( cakes to be eaten with coffee) would be served on a silver platter. Then she would disappear in the kitchen to take the roasted beans out of a tin, put them in the grinder and when its little drawer opened, the ground coffee would be tipped in a ' Melitta filter', water boiled on the stove and poured through the filter into the coffee pot. Having coffee was a special occasion and we would enjoy its aroma at the table. I also had no idea how the bean got to the shop and the process involved in getting it to the grinder.

The world is visible in a single cup of coffee.

Resources

Sustainable harvest international
Where does coffee come from
Fair trade coffee campaign
Huffington post article about Fair Trade and Eco Friendly Coffee, Tea and Cocoa

Sunday, January 10, 2010

Paying yourself first

Paying yourself first is a strategy to save money in an automatic way to make saving a simple habit. Your savings become a ‘ bill’ requiring an automated payment.

For some years now I have followed Janine Bolon’s principles of saving money this way and indeed have seen our savings grow ( despite having 3 teenage sons). As a business at the end of January we have to file our tax return which gives me a rough indication of the amount of profit the business has made and I use that as a ballpark figure to calculate the amount to automatically save into business savings account. Janine’s formula talks about 10% to charity, 10% tithe to church, 10% short term savings and 10% into long term savings. As a business we do not directly give to charity but we do use a percentage of funds to raise money for local causes and successfully held a raffle in November for the Dorset and Somerset Air Ambulance raising a total of £ 270. I therefore set aside 5% of profit for charity and community projects, 15% into short term savings( emergency fund) and 20% into long term savings ( pension contributions).

Once decided on the amount they are set up as regular payments into the different savings vehicles and adjusted only at the end of the 12 month period.

What happens if you fall short?

If there is not sufficient money left at the end of the month then there is something wrong. To cover the shortfall it would be easy to dip into savings but that defeats the plan, so the only way to cover the shortfall is to either earn more ( i.e. work harder) and at the same time cut down expenses.

Paying yourself first is a great way to start the habit of saving and once it happens automatically, the rest will follow.

Friday, January 08, 2010

Community spirit - 4 x 4


There are times when 4 x 4 's are useful. They do use a lot of fuel but when other cars falter in snow, they are invaluable to drive on snowy, icy roads.

Food supply chains are fickle in the country but local suppliers brave the roads and deliver on time as where suppliers from further afield simply do not turn up. Not even a phone call. It definitely pays to build relationships with your local suppliers. The further produce has to travel, the less likely we are expecting a delivery.

The shop has been full of people in wellies, with rucksacks looking to buy whatever was available such as bread, milk and porridge oats. Some people had walked 3 miles to get to us. The boys were off school as buses simply did not venture down non gritted side roads and spent most of the day sledging and throwing snowballs. The adults are really tired after a busy days work but a game of cards around the table should finish the evening off nicely, and then.....off to the pub for a social drink. It probably will start all over again tomorrow.

The arctic weather conditions may prevent us from leaving but the beautiful blanket of snow and ice create great community spirit, lots of conversations and discoveries. And neighbours really are looking out for each other.

The children are not really having a day off school, as far was we are concerned they are learning new skills, spending time outdoors and having to negotiate risks which they would not be doing at school. School closed because the playground was too icy and transport unavailable. It is so easy to teach our children to be afraid of ice and snow instead of embracing the weather and sharing their excitement. Boys with rosy cheeks, wet wellies and dripping clothes sipping hot chocolate near the wood burner is definitely a sight I have been missing since childhood.

And as a bonus, noone is complaining about my handknitted hats, socks and gloves, I knew they would come in handy one day.

Thursday, December 24, 2009

She sun shines on everyone



As we look forward to a family Christmas and our only real day off in the year, we are also very busy putting together food orders for our customers. Those who are not able to come out due to icy weather will find that their purchases are delivered by neighbours. Local village Christmas cards are being delivered by the children while they raise funds for the Youth club and sheep can be seen huddled on the frosty hills.

Since we bought the shop our lives have been busy focused on bringing our values and beliefs to the fore and reaching out to the next level from self, family to community. Personally I would have liked to share more of the journey to this point but with limited energy my writing has often found itself in the background. I also found it difficult to write about voluntary simplicity while many in the world seemed to have to change their way of living in a drastic way.

We have introduced a variety of local produce in the shop and some wholefood ingredients as well as having some variety for those who are on wheat free, gluten free and dairy free diets. We continue to seek out local producers whether they be very small, small, medium or large in a bid to create food relationships that serve us all. That means touring the local farmers markets, trying the products at home and getting an opinion from every age range. As we receive feedback, we provide the producers with feedback, whether it be good or a growth point for them to take on board but as where communication is often lacking from wholesalers, we want to know why the person decided to create that particular product for the marketplace, what their passion is and how we can help them with growing their business.

Besides my posts about the garden, the shop and my personal reflections I will from time to time highlight a small company whose product we carry to take the circle one step further.

What remains is for me to thank every one of you for reading my blog thus far and for all your comments which have changed a monologue into a dialogue.

The words by Ghandi

‘ Be the change you want to see in the world’
have been a guiding light to me and 2010 may well be the year where you feel the call to be the change you want to see in the world as together, with small actions, we can indeed make a difference.


Wednesday, December 23, 2009

Dairy Farming in West Somerset

In Charles Hodson's third report, he shares the diary farmer's point of view in our area.

Tuesday, December 22, 2009

A glimpse into our world

A community has many gifts and talents and we were recently filmed as part of a series of reports by CNN International about the effects of the credit crunch in our local economy.

Who would have thought it?


You can see the 3 min video report by clicking the link here.

People, planet, profit appears to be a (k)new concept.

Friday, November 27, 2009

Thunderstorms and the cost of work

How much exactly does your work cost you and how much do you need to earn to live?
If some people in the world subsist on less than a dollar a day, why do we need more? It is of course not that simple and everyone will have a different answer. Balance arrives when we reconsider Maslow's hierarchy of needs and where we are in the process of reaching our own individual potential ( self actualisation).

Thank you Ceridwen for your comment yesterday.

Personally - I have had enjoyable work on the one hand and I have had paid work on the other hand - but the two have never coincided and I have given up hope by now that they ever will.
......

Employers are steadily imposing: health hazards at work (on people who never previously expected it)/antisocial hours working/micro-managing peoples time/cutting salaries in real terms or maybe even physically cutting them - and so a high proportion of extra people have been put in the position that the World of Work has now become unbearable. The "cost" many of us are having to pay to earn that steadily decreasing amount of money is becoming higher and higher - and too high for many of us to "pay" any longer.

So - since you have found "your place" then - enjoy.


The question I ponder over is where exactly are we on Maslow's triangle as a result of the financial crisis? What are the consequences to businesses and people?


The credit crunch effect has been like being hit by an enormous thunderstorm. Its effects are not just felt in business, on balance sheets but have an aftershock effect on each person on the edge of the epicentre and it questions our perception of normality.

So just as your sight can be distorted and vision impaired by sheets of rain, hail and thunder, and the feelings associated with that, there are also opportunities to rise from the ashes.

There is no such thing as bad weather, just bad clothing. ( danish proverb)


So far many companies still in the running have done all they could to minimise the effects on staff by cutting bonuses, outings, luxuries yet at the same time ensuring that all the rules and regulations they have to abide by by law are satisfied as a lawsuit would push them over the edge. This increases tension.(So if you are still in the storm, it is gathering dark clouds and more rain is forecast.)
Add to that that assets have reduced on everyones balance sheets, and you can see that the pressure is on for survival of the fittest with opportunities for others. Business costs are still rising and profit margins are still being squeezed and people are feeling that intensely.

Companies are reacting by monitoring and trying to push people and resources as far as they can. If profit is your number one, then you have to squeeze and it hurts somewhere. Other companies have so far managed to restrict cuts to their direct costs as well as assets and not their staff but the next step is to tighten up on costs in the staff department. Problem with that is that people do not feel valued, end up demotivated, stressed, get ill, and feel a mix of emotions that tip into the negative. (Thunder and lightning comes to mind as well as crashing rain. Whatever the weather you are likely to get soaked.)
People on short term contracts do not get their contracts renewed or staff are put on shorter days and if you have targets they are likely to be unforgiving.The result is that people are asked to work harder for less reward and tensions rise.

So what can you do if you are feeling undervalued, working as hard as you can but are facing a tough time. You probably wonder how you will manage if your job is cut from 5 to 3 days,or worse case scenario if you lose your job.In that case it is hard not to take if personal and to panic. From personal experience I would say that panicking is a normal response. (Umbrellas are now useless and you are truly soaked.)

If you are still standing in the rain I urge you to stay on because this is where you are going to need to focus in the madness because you either will find shelter or get soaked to the skin.

There is a balance between time and money and although voluntary simplicity allows us to gradually adapt to more time, less money the above scenario is probably going to floor some people because as where a downshifting path is a gradual process of adaptation the credit crunch is drastic and brutal and more painful.

First of all, it is extremely uncomfortable but if you can,check where you are, what your priorities are and start finding a solution that works for you. My experience with ME/CFS is simply that frustration is energy draining and the planning of slow, persistent actions creates a very slow path to progress.

Being an optimist,it is my personal opinion that there is no such thing as personal failure, just feedback even in a critical situation.

The overall difficulty is compounded because when consumers start reducing their spending, it increases the effects on businesses as lack of consuming reduces orders etc etc etc see above.

Is there a way forward you ask? How long before the situation turns around and sunshine appears?

The point to remember is that there are certain elements in this picture that you can build on and others that are beyond your sphere of influence. Believe me when I say it is hard to see sunshine during a thunderstorm.

“Just as the tumultuous chaos of a thunderstorm brings a nurturing rain that allows life to flourish, so too in human affairs times of advancement are preceded by times of disorder. Success comes to those who can weather the storm.”

-- I Ching No. 3


As ships wrestle in stormy weather the sight of a lighthouse makes you long for home. You could be battling crippling waves to reach that light, but surprisingly the light is incredibly bright. Find your lighthouse and point north.

What sets humans apart from animals is the ability to work together to find a solution and really all hands on deck are needed now.

Thursday, November 26, 2009

Profit or yield?

Happiness is working in a shop.

If you are wondering whether we are still enjoying what we do, the answer is a resounding yes. Apart from relentless days, weeks, months and years of working without a significant break, the life of a shopkeeper is a happy one with some surprises. It has been a transforming experience in more ways than one. 3 years ago we simply could not see how we could re-enter a working environment due to health issues until we realised that combining our strengths and working with our weaknesses as a family we could make a valid contribution to society. Family businesses are the oldest business model in the world and despite long working hours the rewards go beyond mere profit. Its an opportunity to try ideas, to involve all family members in business discussions and to get a broad view across the generations. It constantly amazes me how when we put a challenging situation on the table, many solutions arrive from all participants and we can then decide how challenges can be solved. If you want to know how to market toys to children, what better way than to take a 10 year old to the wholesaler and let him choose products for that market share. It also provides an educational tool to discuss how businesses work. If you want to understand the challenges faced by teenagers in their shopping habits, you only need to ask to receive an answer. Website design can be discussed with family members who grasp html..

When the going gets tough, we can work together as a team, each with our own individual roles to continue to serve customers. Each team member’s skills are valued and respected and their weaknesses offer opportunities for personal growth through mutual support and encouragement. A sense of humour helps.

What does the future hold in these uncertain and changing economic times? There are definite changes in supply lines as some suppliers go out of business, products are withdrawn and choice reduces but overall it is a never ending process of adaptation. We cannot anticipate completely what our customers want and when we fail , we see it not as failure but as feedback to consider change. We can see some of our suppliers struggling in this economy and we can see how that will affect our supply lines but by supporting local suppliers and by strengthening relationships with local suppliers we aim to create an interdependent local economy.

Someone’s output can become someone else’s input creating a circle of resources. Big businesses tend to rely on surveys and on secondhand information but to us having direct contact with our customers and suppliers informs us on their views on the products we offer which in turn can inform our business strategies.

As an example we recently were approached to market a new local muesli and before we agree to stocking a new item we take it apart and each family member gives some feedback. Is it local, what are the consequences of its packaging, what is the shelf life, where will be put it, what is the best possible price? Each team member has a view and brings some valid points to the discussion.

One of the best comments made by one of our sons was how lovely it was that work could be enjoyed. He had observed how many people are sad, stressed and unhappy at work and how he was not particularly looking forward to becoming a ‘groanup’. Seeing us smile, happy and contented in our work despite our challenges has given him a different perspective. That is simply a fantastic moment to remember and worth getting up for.

That is a bigger investment yield than profit.

Wednesday, March 04, 2009

the sweet spot

Confidence
Confidence



‘A sweet spot is a place, often numerical as opposed to physical, where a combination of factors suggest a particularly suitable solution.’

Max Lucado’s book ‘ The Cure for the Common Life’ reminded me how by chance ( or not )we have arrived in what can be described as our sweet spot. Max describes how we need to look at our life story and in particular at what our interests are between the ages of 8 and 12, what was our passion and just look how that has played itself out in our life story. Personally, I used to make paper flowers and cakes to sell on a makeshift shop counter during the summer beach holiday as well as winning a writing competition at the age of 12 on the subject of sport. I can see that all of these contribute to who I am today. It certainly has made me watch the emerging talents in our village and the passion and interests of the children.

The shop window is available to residents in the village to come and show us what they can do and how their talents contribute to the whole of the village. A club, a creative individual, a small business, an event can use the shop window to share their passion.All we ask in return is the use of some products we sell in the shop within the display. The aim is to encourage each other to come and share what we are passionate about and help us to see talents more clearly and encourage our young people towards their sweet spot.

Tuesday, February 17, 2009

The cost of waste....who pays?

Recycling Industry Plastic and Paper Bound for Shipment Ecology by Bill Bachmann
Recycling Industry Plastic and Paper Bound for Shipment Ecology



An interesting dilemma is posing itself, not imminently but in the near future with regards to the collection of waste paper products and other waste produced by retailers.

Councils are arguing that supermarkets should be paying for the cost of recycling the amount of waste produced probably in line with the Climate Change Levy that is being charged to businesses on their use of electricity in a bid to reduce waste products and encourage recycling. The reason for this outcry is probably because the amount of money they receive for the sourced product is lower than the cost of collecting this and therefore produces a negative cash flow in their accounts. Should this happen then is is likely that the costs of recycling will be added to the consumers food bill or the business tax rates charged by local councils.

As a business we donated our cardboard to a local charity who used to get paid for collecting the papers, adding useful funds to their efforts and building community. This was a win win situation for all concerned. As a result of the drop in the price of the waste paper as a resource, the paper mill was out of pocket and has now asked the charity to pay for the collection of the container at a cost of £ 30 per month. The charity have therefore decided not to continue with the collection which is understandable. It stands to lose the funds, the goodwill and the community building that resulted from its monthly collections.

I am guessing that the Councils are feeling the same pinch in their cash flow and want retailers to pick up the tab. If the cost of recycling waste exceeds the value as a recycled resource, it is likely that waste will be returned to landfill for which they have ever decreasing targets. This creates a problem that requires a solution.

The costs of recycling have to be met somewhere either by the supplier, the retailer or the consumer. There was a motion last year for consumers and households to pay per waste load on top of the money paid in the community charge for the collection of waste and recycling.

How can we make it add up?

Most products arrive in either a cardboard box or a cardboard tray then wrapped in plastic. The cardboard can be dealt with by recycling and would be preferable than bags and bags of plastic waste for which currently there is no recycling route.

Herein lies an opportunity.......and I see no immediate solution.

If we reduce food miles and consumption we also stand to reduce the amount of packaging that goes to waste. Alternatively, suppliers could produce plastic trays made from the plastic wraps that are returnable to the supplier so they can be reused. Is is possible to create a recycling loop within suppliers so that the waste products you receive as a retailer can be returned like empty milk bottles to your supplier? That would add to the miles the stuff needs to get transported.
Anyone?

How can we step back and downshift our waste products?

Monday, February 09, 2009

What if......


What if we get snowed in, no power, no central heating.How prepared would you be?
What is the plan?
Do you have one?

On Thursday, school was off and the children went out to play all day in the snow. Oh Joy, no accidents, just clean fun on the top of the hill.

As a business we observed that people who had never used the shop started flocking to it like birds and buying all sorts of items, mainly the ones considered they could not do without. We baked as much bread as was possible and milk flew off the shelves. Then at 10 am, the power went off and we found ourselves in the dark.

The phone worked as we have an old one plugged in ( not digital), but apart from that a hush came over the shop. Out came the flashlights and we made a large sign to put outside to say that we were open. The phone did not stop ringing.With questions after questions we decided the phone had to be manned by a person taking messages. One person was sent off to visit the elderly in the road without power to find out what assistance they needed and the child with a head for figures was placed near the counter to make sums. This worked quite well although the queue outside the door was beginning to be noticed.

Next we found that many wanted to purchase batteries for radios and some foods that required no cooking or at best could be prepared by pouring boiling water on them.

Our main concerns were regarding the cold foods and these were moved as much as possible. There has been a lot of wastage.

Some of the points we noted to be prepared:
  • you need a thermos to keep hot drinks in or hot water.
  • a wood burning stove can help prepare a meal consisting of rice, beans and porridge.
  • cooking during daylight hours is better than by candlelight.
  • central heating needs electricity to start the pump so an alternative heat source is necessary.
  • if no heating, the best place to stay warm is in bed.
  • A digital radio and mobile phones do not work when the power supply is interrupted.
  • A solar torch or windup torch is more efficient than battery operated ones.
  • Candles offer sufficient light.
  • Moonlight on snow is magical and quite sufficient to light your path.
  • Larger suppliers leaving depots far far away are not willing and not able to deliver.
  • Small local suppliers who are used to the road conditions are able to supply goods.
  • You need to have a certain amount of cash available as cash machines need electricity
  • Alarms go off and make a loud noise until they run out of battery ( which can take ages). A set of ear defenders is a must if you have a house alarm.
  • Communities have the ability to work together to ensure survival.

Many of our customers appreciated the shop being there and others who had not considered shopping here previously suddenly realised its importance.

The experience taught us how vulnerable we all become when our comforts are taken away and the children were at a loss in the evening on how to stay entertained as all their initial ideas demanded electricity. Eventually we rediscovered monopoly by candlelight, playing cards and....talking to each other.


Tonight we expect a storm as well as snow....we have replenished stock as much as possible.
How prepared would you be?
A collapse in the financial system and transportation system has repercussions on the food supply chain. We plan to have sufficient energy foods to last 7 days minimum for each person in the household.

Thursday, January 22, 2009

Rocking the retailer's boats

The Village Sweet Shop, 1897 by Ralph Hedley
The Village Sweet Shop, 1897


In the shop we currently are experiencing some glitches with regards to stock. The first reason for that is that after Christmas, January and February in principle are quieter months where we can concentrate on the layout of the shop and initiate some repairs. The second reason is that reliability of the supply chain is a little fraught which means that some lines are not available when you want them and a delay of delivery is experienced. This does not relate to local food per se as the suppliers are known to us and very little changes on a daily basis. Some local suppliers relate that instead of a steady flow of customers, the pattern is a little more erratic which makes it difficult to plan staff and resources as effectively as in 2008. Larger suppliers experience gaps in the products that are delivered which may be a break in the transportation system described in an earlier post. Currently therefore, we are all in need of realigning our business practices and finding our feet in a new business climate. For very large firms that depend on credit from banks for cash flow, the impact is going to be greater than smaller shops. The speed at which goods sell is slower and the amounts of waste – products out of date and fresh unsold produce is increased which makes for more ready steady cook meals in the home and a reduction of the amounts of fresh bread etc that is displayed. Business customers as well as individuals are starting to downshift in the usual consumer patterns which needs careful monitoring.

As a business therefore we need to order stock before it starts to run out to ensure that there is continuity. That would mean an increase in investment before the product is sold and if you are depending on credit to supply that money then again there is a gap. Very few businesses hold large amounts of stock behind the counter. There has not been the need to stockpile before as suppliers could supply regularly at a week’s notice. Goods that are stockpiled increase the risk of waste due to dates passing quickly and take up more space. If shops are experiencing a break in the supply chain it may follow that consumers may find the same – not a complete guarantee that the product you are wanting is available immediately.

There are positive signs that consumers are thinking clearly about what is necessary and affordable instead of impulse buying and that is encouraging.

Friday, October 17, 2008

Its a bag


Three months ago we ran a competition in the village by asking everyone to design a logo for the shop as we wanted to have our own shopping bags. Although we accept plastic bags for recycling, we felt that we wanted to reduce the uptake of plastic bags and thus the idea was born to have a bag for Central Stores.

There were quite a few entries and in the end we opted for 1 logo and 1 caption which is printed on the back of the bag.

We chose ecobags as a company to print the bags because they are a family business and have an ethical trading policy. Their website is transparent about their business and their service has been great, especially when things go wrong, like delays in shipment and delivery. I guess when we knew the bags were coming we got a tad impatient simply because having announced their arrival in the village magazine for early October, many people came in and asked daily whether the bags were here.

But they are here now, and we are pleased as punch. Its a great feeling to see people walking about with a bag we have been instrumental in providing. The window display is about autumn, with pumpkins, wellington boots, firelighters, logs, tea, porridge, socks and scarves and......bags.

Making a difference can be scary but I am glad we took the step into the unknown.

Thursday, October 09, 2008

Here for a season....

Very little seems to have changed to the village square since this picture was taken in 1906. The front of the shop is still the same and it is a comfort to know that the same building has hosted shops in the past.
Part of the fun has been to recreate a picture today in the style of yesterday and a few photographers in the village have risen to the occasion. The results are pleasing and will continue to be displayed in the shop gallery. We are slowly building a picture of the heritage and importance of the shop in our community.

In an era where small shops keep closing, the credit crunch and reversal of mass consumption we concentrate not only on the service we provide but wonder what the social costs have been of closure of shops. There are days when Roger changes batteries in hearing aids, accepts any sort of parcel when people are out, makes deliveries to housebound residents, gives water to thirsty dogs and taps in the code on mobile phone top ups when customers cannot fathom the technology. We sell kindling wood, logs and firelighters now the weather is changing and if a resident is not there at their usual time, we phone them to make sure they are OK.
I wonder whether supermarkets taking over from village shops will be willing to do the same?
People matter to us as much as back in 1906 and we certainly get a lot of job satisfaction from knowing that our role is valued. The little boy in the picture is now an octogenarian and told us he hopes we are not about to leave....well no, we are here for the duration, good and bad times. We just love it when people empty their pockets of pennies, rustle up a small note out of a trouser pocket, leave their wellies covered in sheep dung at the entrance and walk in gingerly with socks, call in at seven in the morning on their way to work, or at six on their way home, even on horseback just to say hello and comment on the day. Being opposite the church gives us a perspective on life while we share in celebrations of births, marriages and deaths. Walking in the churchyard we are surrounded by people we have come to know albeit for a short time. Its a way of life then and now. It also shows us that we are and will be part of history in the future. Here for a season.........

Saturday, October 04, 2008

Limericks and plastic bags



This month in our local village magazine a little Limerick appeared :

Central Stores in now trying to go ' green'
To help the whole world get clean
So Roger and Anne
Both do what they can
to improve the Stogumber scene.
Bravo!


It is great how the village seems to embrace the changes we are introducing. Our canvas bags should he arriving next week and then we will see whether they really take on board the notion of turning shopping and the village into a plastic bag free environment.

This is an exciting time.

Friday, July 11, 2008

Summer memories

Old House Ardennes 67 by Ledent
Old House Ardennes 67


The daily front page news may or may not have got you down over the last month as well as the lack of summer warmth. The news all around is rather gloomy…but only if we let it. Our antidote here is to rise above any recession prediction and continue to enjoy what we do.

The economic outlook may seem as dark as the summer weather; every week suppliers provide new price lists, stop stocking certain items or change their delivery days to cut fuel costs which overall is probably a sensible approach in the current volatile business climate.

Global warming, the credit crunch and economic recession can be a selffulfilling prophecy if we let it.

My childhood in Belgium took place in a small village in the Ardennes and every Sunday I cycled to the village ( about 3 miles away, uphill) to seek out the bakery. My efforts of cycling uphill were rewarded upon entering the village where my senses would be revived. The smell of fresh bread and pastries would waft out of the bakery and Annemie would wave me in with a lovely smile. I was about 12 at the time. My basket would fill up with fresh crusty rolls, the odd baguette, fruit waffle and Tarte au Riz for afternoon tea. My cargo had to be protected on the whiz down the hill back home. During summer months I would rest on a grass verge, read a few passages of my book and admire the view of the valley below. Come rain or shine, whether my week had been successful or pretty hard to deal with, I never failed my expeditions to the bakery. Annemie’s wave and smile would beckon me in and I would leave feeling a sense of belonging and warmth which has stayed with me ever since.

This is one of the reasons for baking fresh bread, croissants and pastries in Central Stores. There are still memories to be made today for young and old alike.

For the past few weeks we have been experimenting with baguettes, different types of rolls and pastries and feedback has been very encouraging indeed. The variety on offer will continue to change, not only to test our baking skills, but to offer a moving feast for the senses to accompany villagers during bright and rainy days. You may even glimpse a smile from behind the counter!

Bread, rolls and pastries are available every day but croissants and petit pains au chocolat are weekend delights to be savoured with a steaming cup of your favourite beverage and good read whatever the weather. Baking has given me a new satisfaction; every time a croissant leaves the oven, I hear Annemie’s voice telling me not to hurry, to enjoy every moment. Every croissant has the ability to create a memory.

Coming together is a beginning, keeping together is progress; working together is a success.
Henry Ford

Thursday, July 10, 2008

Despite the weather....

Window dressing is not a skill that I have acquired over the years but it gives me an opportunity to create something of a talking point in the village. Apparently on a rainy day it gives a focus for a small walk to the shop, then maybe be drawn in by the smell of bread baking in the oven to buy a croissant, a danish pastry or a baguette. At the weekend we encourage a relaxing morning stroll to buy a newspaper, a croissant and petit pain au chocolat to enjoy at home with some coffee. Even if the summer weather leaves a lot to be desired, we can pretend that we enjoy a holiday lifestyle.

Each window has a riddle in it.....in between the baguette and the coffee we have a french hen, a duck and some garlic.......


The reason people find it so hard to be happy is that they always see the past better than it was, the present worse than it is, and the future less resolved than it will be
Marcel Pagnol quotes (French Writer, Producer and Film Director, 1895-1974)